Shipping & Returns Policy

Shipping

We use USPS Priority Mail and UPS SurePost. Orders will typically arrive within 3-5 days on orders placed before 11am MST Mon-Fri. Please note that due to weight limitations and delivery address restrictions for USPS, very small or very large orders may be shipped via First-Class Mail or UPS at our discretion. This will not affect transit time.

Domestic orders over $25 ship free. Under $25, the cost is $5.99. 

At this time, we do not offer expedited shipping options on our site. If you would like an order expedited, please call us at (303) 516-1803 to place your order with one of our certified herbalists. We are available to take expedited orders 8am - 2pm MST Monday through Friday. Please call early in the day so that we can accommodate expedited requests.

International Shipments

We have partnered with iHerb, who has international shipping capabilities.

Return Policy

Customer satisfaction is very important to us. We want you to be happy with the products you purchase. If you are not satisfied, you can return the product for a replacement or a refund. Please contact us within 30 days of purchase. We will also gladly accept returns caused by our error.

Return Policy For Third-Party Sellers

We stand behind our products with a Guarantee/Warranty against manufacturer defects.

Please return product purchased from third-party resellers directly to the reseller when possible.

Limitation on Warranty for Purchases on Amazon.com: With respect to sales on Amazon.com, due to the proliferation of counterfeit and grey-market products being sold on Amazon.com, we will provide a manufacturer's warranty only for products purchased from a reseller who we have confirmed as purchasing directly from us and providing genuine, new and authentic U.S. version of WishGarden Herbs brand products. At this time, there are currently no authorized resellers of WishGarden products on Amazon, therefore, we cannot honor returns from customers having purchased from resellers.