Shipping & Returns Policy
SHIPPINGWe use USPS Priority Mail. Orders will typically arrive within 4-7 days on orders placed before 11am MST Mon-Fri. Please note that due to weight limitations and delivery address restrictions for USPS, very small or very large orders may be shipped via First-Class Mail or UPS at our discretion. This will not affect transit time.
International orders may take 4-12 weeks to arrive due to limited transportation availability as a result of nationwide COVID-19 impacts.
Please note: Due to international import laws, some countries do not allow food products, teas, or medicinal substances across borders.
Unfortunately, once a package leaves the United States, we are not always able to guarantee that it will be allowed through customs or that an import fee may be charged to you upon arrival and WishGarden Herbs is not liable for rejected packages or any unforeseen import fees.
Please verify with your local government or postal provider that medical products can be legally imported into your country and inquire about any possible import fees.
Customer satisfaction is very important to us. We want you to be happy with the products you purchase. If you are not satisfied, you can return the product for a replacement or a refund. Please notify us within 30 days of purchase. We will gladly accept returns caused by our error.
RETURN POLICY FOR THIRD-PARTY SELLERS
We stand behind our products with a Guarantee/Warranty against manufacturer defects.
Please return product purchased from third-party resellers directly to the reseller when possible.
Limitation on Warranty for Purchases on Amazon.com: With respect to sales on Amazon.com, due to the proliferation of counterfeit and grey-market products being sold on Amazon.com, we will provide a manufacturer's warranty only for products purchased from a reseller who we have confirmed as purchasing directly from us and providing genuine, new and authentic U.S. version of WishGarden Herbs brand products. Currently, WishingUWell and Peak10 are the only resellers approved to sell on Amazon and the only resellers for which the manufacturer's warranty applies.
CONTACT USIf you have any questions please contact us directly and we'll be happy to help!
WishGarden Herbs, Inc.
321 S Taylor Ave., Suite 100
Louisville, CO 80027